Support

When a merchant needs an answer before rollout breaks, use AU support.

TrustedSite.com.au support is for badge issues, verification page corrections, inquiry follow-up, account access problems, and public verification questions.

Implementation support

Badge installation, popup verification behaviour, and merchant verification page issues.

Account support

Signup, login, account access, merchant settings, and enterprise inquiry follow-up.

Public page corrections

Fix merchant details, support information, or public verification copy that shoppers can see.

BuyerProtection review

Use the BuyerProtection review page for dispute, delivery-proof, or add-on activation questions. Public coverage language stays off until approval.

TrustedSite Help Center and support options.

Advice and answers from the TrustedSite Team.

Get Started with TrustedSite Certification

support@trustedsite.com.au

Best for rollout questions, verification page corrections, billing edge cases, and merchant support.

Public contact form

Use the AU contact page if the issue needs a formal inquiry through the site.

The public form goes to the Australian support inbox.